Change Rep Login Name
If a Rep forgets his/her user name, from the Member Information Center (MIC) login screen, they will be able to request that reset information be sent by selecting the Forgot your username/password? link. You can also send the Rep an email to reset their password.
Note: You may wish to change the users login name if they move to another organization (member).
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On the member's Reps tab, select the Rep whose login information you'd like to change.
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Expand the Login Permissions for... section.
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Click the use email button.
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The reps email address will automatically populate as the login name, however, you can change this as needed.
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Once you have made the desired changes, click Save.
Change Rep Login Password
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On the member's Reps tab, select the Rep whose login information you'd like to change.
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Expand the Login Permissions for... section.
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Click the change/send password button.
- Select the option to Send eMail with a link to reset their password (Recommended).
